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Whenyoureclosingmessage
题号: FMHG

When you're closing a message about an error that your company made, explaining the steps being taken to avoid similar mistakes in the future

A、is a bad idea, since it distracts attention from the main idea.
B、is helpful, even when those steps are not likely to make a difference.
C、should always be avoided since it acknowledges guilt.
D、can underscore the sincerity of an apology.
E、will usually result in skepticism among your peers.

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陈教授

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